(High-ticket product, better price & rating but getting crushed)

Hey everyone,

I’m going head-to-head with a competitor on the exact same high-ticket product, and I’m stumped by how consistent their ad positioning is.

Quick breakdown:

  • Competitor: $119.99, 4.3 stars, 800 reviews

  • Me: $99.99, 4.5 stars, 250 reviews

  • Plenty of cheaper listings exist, but they still dominate BSR and sales

I’ve tracked their placements for weeks:

  • Every core keyword — big head terms and smaller ones — they hold TOP 1–2 ad position

  • Organic ranking is also consistently #1

  • ABA shows they own the #1 spot for almost all high-volume keywords

I’ve already confirmed top-of-search converts way better for this product, but CPC is intense. My budget isn’t unlimited, so I need to be sharp with how I spend.

Here’s what I’ve tried:

  • Started with down-only bidding, low base CPC, 100% top boost → barely got any clicks

  • Switched to fixed bidding, but still ~50% of clicks go to product pages

  • Should I lower base CPC even more and push top boost to 150%? Or will I just lose all impressions?

My biggest questions for the community:

  1. How are they holding top position this reliably? Is it exact-match locking? Are they doing it with phrase/broad too?

  2. Where should I put most of my budget: core exact-match keywords or phrase/broad?

  3. What actual bidding + placement setup actually locks top positions without wasting spend?

I use third-party tools to monitor ranks, and their CPCs are clearly aggressive. I want to lock TOP 1–3 on my main keywords, but I’m not sure on bid and boost levels to get there without blowing ACOS.

Any real-world experience would be huge. Thanks.